Green Valley Pool Service & Repair LLC was established in 1970 as Green Valley Pool & Patio, by Frank and Doris Musgrave, Janet’s stepfather and mother. Neither Frank nor Doris had any swimming pool experience. However, after seeing the need for a swimming pool retail store with pool service & repair was needed in Yuma, they began Green Valley with hard work and determination. Frank and Doris made a lot of trips to Phoenix to receive mentoring by professionals in the Phoenix area. They began to build their business on, “we won’t say we don’t know or we can’t help somebody. We will find out”. This kind of thrust is what began to make Green Valley a successful business.
In 2001, Doris sold the business to Tim & Janet Craig, who are the current owners. Being a second generation family business has its pros and cons. A pro is you are not starting the business from scratch and carrying on an already well known & successful business. The con is it is hard to make changes in the way you run the business, change products, etc. different from what people have been used to.
Since 2001, Green Valley has continued to thrive through the economical ups and downs. Green Valley has grown to twice the size, both in revenues and team members. We have added profit sharing and other benefits to our team members. In 2014, after 44 years in swimming pool and spa retail, Tim & Janet began their strategy to shut down the retail portion of the business. Green Valley Pool & Patio became known as Green Valley Pool Service & Repair.
In May of 2017, Green Valley moved out of their location of 38 years at 2301 S Avenue A to 3143 E 33rd Place, Suite B, an industrial park. We had grown out of our current location for our fleet of vehicles. We also decided to concentrate on what we do best, swimming pool/spa service and repair.
Green Valley Pool Service & Repair continues to train and strive to give customers superior service and repair while developing long-term relationships through our trust and customer service. We enjoy being a small business and the opportunity it gives to hire the best possible people to be part of the Green Valley family.
Our experienced, knowledgeable, and friendly team enjoys providing expert service in the Yuma community so that your family and guests can spend time together relaxing and enjoying your pool. We have a fully-staffed office so someone is always available to help you.
When you choose Green Valley Pool Service & Repair you’re choosing a team of people who love their jobs and enjoy being the best at what they do. Integrity is our core value. We only hire people we feel absolutely comfortable sending to your home or business, because character matters all the time. All of our employees go through extensive training and ongoing education. We offer a career path and great benefits in order to attract and maintain a professional staff. We are insured, factory-trained on all major brands, and we participate regularly in ongoing training and education so that we stay on the forefront of new equipment and industry standards. We understand that our reputation precedes us, and that in a service business, great customer service is what it is all about.
Our Mission Statement
To provide pool owners superior service & repair and develop long-term relationships through trust & customer service.
Our Vision Statement
To provide an atmosphere that inspires our team members to dream and serve their customers and fellow team members.