About Us
Our History
Green Valley Pool Service & Repair LLC was established in 1970 as Green Valley Pool & Patio, by Frank and Doris Musgrave. Neither Frank nor Doris had any swimming pool experience. However, after seeing the need for a swimming pool retail store with pool service & repair was needed in Yuma, they began Green Valley with hard work and determination. Frank and Doris made a lot of trips to Phoenix to receive mentoring by professionals in the Phoenix area. They began to build their business on, “we won’t say we don’t know or we can’t help somebody, we will find out”. This kind of thrust is what began to make Green Valley a successful business.
In 2001, Doris sold the business to her son-in-law and daughter, Tim & Janet Craig. Since 2001, Green Valley has continued to thrive through the economical ups and downs. Green Valley has grown to twice the size, both in revenues and team members. The company has added profit sharing and other benefits to their team members. In 2014, after 44 years in swimming pool and spa retail, Tim & Janet began their strategy to shut down the retail portion of the business. Green Valley Pool & Patio became known as Green Valley Pool Service & Repair.
In May of 2017, Green Valley moved out of their location of 38 years at 2301 S Avenue A to 3143 E 33rd Place, Suite B. The company had grown out of its original location for their fleet of vehicles. It had also decided to concentrate on what they do best, swimming pool/spa service and repair.
In March of 2023, Tim & Janet Craig sold the company to Casey & Marina Roloff. Both are experienced professionals in their respective fields, with Casey having served in leadership positions in the U.S. Army and as a Border Patrol Agent in Yuma, AZ for 15 years. Meanwhile, Marina has held numerous lead positions throughout her journey in the medical field as a Nurse Practitioner. They have a proven track record of optimizing systems and processes which allow for a higher level of accountability and are committed to defining a culture that will increase the overall quality of service that each customer will receive.
Green Valley Pool Service & Repair continues to train and strive to give customers superior service and repair while developing long-term relationships through their trust and customer service.
Meet Our Team
Angel Torres - Chief Operations Officer
Hello, I'm Angel Torres, and I've proudly dedicated 13 years of my life to Green Valley Pool Service & Repair. What keeps me passionate about this industry is the constant opportunity to learn and adapt. With ever-evolving technologies and innovations, there's always something new and exciting to explore, and that's what I truly cherish about my work. Beyond my professional life, I am a mother of three wonderful children 24, 21, 16 and I am happily married to my brilliantly talented Husband Chris. I am truly blessed to be a part of such an amazing family both at home and at Green Valley.
Rita Baumgarner - Director of Finance
Hello, I'm Rita, and my journey with Green Valley spans an impressive 11 years. Throughout my tenure, I've had the privilege of wearing various hats within the company, but currently, I find myself in the Finance Department, where I enjoy crunching numbers and contributing to the financial success of our team. Outside of my professional life, I'm a proud Mother of three and I am honored to be married to my wonderful Husband. My heart is truly content when I'm firing up the BBQ and spending quality time with my husband, savoring the simple pleasures of life.
Kaite Hoffman - Office Coordinator
Hello, I'm Kaite, an Office Coordinator at Green Valley Pool Service and Repair. I've had the pleasure of being a part of the Green Valley team for just over a year now, and it's been an incredible experience. What truly makes this job special for me is the opportunity to collaborate with some truly amazing people. A little insight into my personality - I have a fantastic sense of humor, and I'm always up for a good laugh. I'm an avid fan of Taylor Swift, and her music never fails to put a smile on my face. Most importantly, I'm always ready to have a great time and bring positive energy to the team!
Ceci Gill - Office Coordinator
Hello, I'm Ceci, and I'm proud to be a part of the Green Valley team for the past five months. In my role as an office coordinator, I find immense satisfaction in providing customer service and being a helpful resource for our valued customers and colleagues. I embrace the opportunity to acquire new knowledge every day. Having direct contact with customers is something I truly cherish, and their satisfaction is at the forefront of my mission here at Green Valley. Before joining the team, my professional background was rooted in accounting, and I also had the privilege of serving in the US Army. These experiences have shaped me into the dedicated and disciplined professional I am today. I am a proud mother of three incredible children. My eldest son is currently serving our country in Poland, which fills me with pride and gratitude. My daughter is aspiring to become an entrepreneur, and my youngest has set his eyes sights on a career in law. They are my greatest source of inspiration and motivation. I look forward to serving you and ensuring your satisfaction as a valued customer of Green Valley Pool Service and Repair.
We Take Our Jobs Personally
Our experienced, knowledgeable, and friendly team enjoys providing expert service in the Yuma community so that your family and guests can spend time together relaxing and enjoying your pool. We have a fully-staffed office so someone is always available to help you.
When you choose Green Valley Pool Service & Repair you’re choosing a team of people who love their jobs and enjoy being the best at what they do. Integrity is our core value. We only hire people we feel absolutely comfortable sending to your home or business, because character matters all the time. All of our employees go through extensive training and ongoing education. We offer a career path and great benefits in order to attract and maintain a professional staff. We are insured, factory-trained on all major brands, and we participate regularly in ongoing training and education so that we stay on the forefront of new equipment and industry standards. We understand that our reputation precedes us, and that in a service business, great customer service is what it is all about.
Our Vision Statement
Become the preferred provider of Pool Service and Repair in Yuma, AZ and surrounding areas through quality, dependability, and transparent operations.
Our Mission Statement
To provide a quality customer experience, to ensure every customer enjoys an immaculate pool with peace of mind.
